ERP , SCM, CRM

Information Technology (IT) departments for solutions to achieve greater efficiency and for business software to improve customer service

Business managers are always looking to compare the cost of IT solutions with the potential return on investment (ROI)

• ERP, the Complete Business Solution

The biggest decision and most risky solution is that of an Enterprise Resource Planning system, or ERP.
This solution can be a complete replacement for all of the business software and procedures within the company by a single suite of programs that are specifically designed to efficiently manage assets and resources based around a comprehensive financial system
The benefit of ERP is having a single solution provider for everything from accounts through manufacturing and warehouse management to human resources.
Every package is linked to allow extensive business intelligence.

• SCM for Efficient Management of the Supply Chain

Supply Chain Management as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally".

• CRM, Customer Relationship Management

A CRM software solution provides a database where every piece of communication such as telephone call; email or direct conversation can be logged to ensure that promises can be met and leads can be efficiently followed.
This is especially important where a business has many customers or those that have a team of sale staff who may need to know the details of the last conversation.

http://suite101.com/article/erp-scm-crm-business-software-solutions-a275320

• A CRM Without Boundaries

Vtiger CRM is considered the most powerful open source CRM solution
https://www.vtiger.com/open-source/